{"id":9,"date":"2024-01-10T10:20:46","date_gmt":"2024-01-10T09:20:46","guid":{"rendered":"https:\/\/www.internet-beschwerdestelle.de\/?page_id=9"},"modified":"2025-06-26T17:04:35","modified_gmt":"2025-06-26T15:04:35","slug":"frontpage","status":"publish","type":"page","link":"https:\/\/www.internet-beschwerdestelle.de\/en\/","title":{"rendered":"Home"},"content":{"rendered":"\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--60);margin-bottom:var(--wp--preset--spacing--60);padding-top:0;padding-bottom:0\">\n<h1 class=\"wp-block-heading has-x-large-font-size\">Together against illegal content online!<\/h1>\n\n\n\n<p style=\"font-size:18px\">Users may come across content on the internet<strong> <\/strong>that is problematic for children. This includes <strong>pornography<\/strong>, <strong>depictions of abuse<\/strong>, <strong>violence <\/strong>and <strong>hate speech<\/strong>. Much  <strong> <\/strong>of this content is not only disturbing for young people, it can even be a criminal offence.<\/p>\n\n\n\n<p style=\"font-size:18px\">The operators of the internet-beschwerdestelle.de portal work with partners and authorities worldwide to ensure that illegal content is removed.<\/p>\n\n\n\n<p style=\"font-size:18px\"><strong>Have you seen problematic or illegal content online?<\/strong> You can <strong>report it quickly and easily<\/strong> using our online forms. Our experts examine each report individually and take further steps in the case of illegal content &#8211; confidentially and free of charge. <\/p>\n<\/div>\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-177c9db8 wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--60);margin-bottom:var(--wp--preset--spacing--60)\">\n<h2 class=\"wp-block-heading has-large-font-size\">How to submit your complaint<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<p style=\"font-size:18px\">Where did you find the content you want to report?<\/p>\n\n\n\n<p style=\"font-size:18px\"><strong>Click on the relevant category<\/strong> to access the <strong>corresponding complaint form<\/strong>.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p style=\"font-size:18px\">Further information on the complaints process and the individual categories can be found <a href=\"https:\/\/www.internet-beschwerdestelle.de\/en\/how-to-submit-your-complaint\/\">here<\/a>.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#e9eef6;padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<figure class=\"wp-block-image aligncenter size-full is-resized wp-duotone-1c3f4d-ffa96b-1\"><a href=\"https:\/\/www.internet-beschwerdestelle.de\/en\/how-to-submit-your-complaint\/www\/\"><img loading=\"lazy\" decoding=\"async\" width=\"16\" height=\"16\" src=\"https:\/\/www.internet-beschwerdestelle.de\/wp-content\/uploads\/sites\/11\/2024\/01\/0914-sphere.svg\" alt=\"\" class=\"wp-image-34\" style=\"width:auto;height:100px\"\/><\/a><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><a href=\"https:\/\/www.internet-beschwerdestelle.de\/en\/how-to-submit-your-complaint\/www\/\">WWW<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#e9eef6;padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<figure class=\"wp-block-image aligncenter size-full is-resized wp-duotone-1c3f4d-ffa96b-2\"><a href=\"https:\/\/www.internet-beschwerdestelle.de\/en\/how-to-submit-your-complaint\/e-mail-spam\/\"><img loading=\"lazy\" decoding=\"async\" width=\"16\" height=\"16\" src=\"https:\/\/www.internet-beschwerdestelle.de\/wp-content\/uploads\/sites\/11\/2024\/01\/0306-envelop2.svg\" alt=\"\" class=\"wp-image-44\" style=\"width:auto;height:100px\"\/><\/a><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><a href=\"https:\/\/www.internet-beschwerdestelle.de\/en\/how-to-submit-your-complaint\/e-mail-spam\/\">Email, Spam<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#e9eef6;padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<figure class=\"wp-block-image aligncenter size-full is-resized wp-duotone-1c3f4d-ffa96b-3\"><a href=\"https:\/\/www.internet-beschwerdestelle.de\/en\/how-to-submit-your-complaint\/file-sharing\/\"><img loading=\"lazy\" decoding=\"async\" width=\"16\" height=\"16\" src=\"https:\/\/www.internet-beschwerdestelle.de\/wp-content\/uploads\/sites\/11\/2024\/01\/1199-loop4.svg\" alt=\"\" class=\"wp-image-52\" style=\"width:auto;height:100px\"\/><\/a><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><a href=\"https:\/\/www.internet-beschwerdestelle.de\/en\/how-to-submit-your-complaint\/file-sharing\/\">P2P<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#e9eef6;padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<figure class=\"wp-block-image aligncenter size-full is-resized wp-duotone-1c3f4d-ffa96b-4\"><a href=\"https:\/\/www.internet-beschwerdestelle.de\/en\/how-to-submit-your-complaint\/chat\/\"><img loading=\"lazy\" decoding=\"async\" width=\"18\" height=\"16\" src=\"https:\/\/www.internet-beschwerdestelle.de\/wp-content\/uploads\/sites\/11\/2024\/01\/0458-bubbles4.svg\" alt=\"\" class=\"wp-image-56\" style=\"width:auto;height:100px\"\/><\/a><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><a href=\"https:\/\/www.internet-beschwerdestelle.de\/en\/how-to-submit-your-complaint\/chat\/\">Chat<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#e9eef6;padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<figure class=\"wp-block-image aligncenter size-full is-resized wp-duotone-1c3f4d-ffa96b-5\"><a href=\"https:\/\/www.internet-beschwerdestelle.de\/en\/how-to-submit-your-complaint\/newsgroup\/\"><img loading=\"lazy\" decoding=\"async\" width=\"16\" height=\"16\" src=\"https:\/\/www.internet-beschwerdestelle.de\/wp-content\/uploads\/sites\/11\/2024\/01\/0124-new.svg\" alt=\"\" class=\"wp-image-60\" style=\"width:auto;height:100px\"\/><\/a><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><a href=\"https:\/\/www.internet-beschwerdestelle.de\/en\/how-to-submit-your-complaint\/newsgroup\/\">Newsgroup<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#e9eef6;padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<figure class=\"wp-block-image aligncenter size-full is-resized wp-duotone-1c3f4d-ffa96b-6\"><a href=\"https:\/\/www.internet-beschwerdestelle.de\/en\/how-to-submit-your-complaint\/discussion-forum\/\"><img loading=\"lazy\" decoding=\"async\" width=\"16\" height=\"16\" src=\"https:\/\/www.internet-beschwerdestelle.de\/wp-content\/uploads\/sites\/11\/2024\/01\/1093-stack-text.svg\" alt=\"\" class=\"wp-image-62\" style=\"width:auto;height:100px\"\/><\/a><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><a href=\"https:\/\/www.internet-beschwerdestelle.de\/en\/how-to-submit-your-complaint\/discussion-forum\/\">Discussion Forums<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#e9eef6;padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<figure class=\"wp-block-image aligncenter size-full is-resized wp-duotone-1c3f4d-ffa96b-7\"><a href=\"https:\/\/www.internet-beschwerdestelle.de\/en\/how-to-submit-your-complaint\/mobile-content\/\"><img loading=\"lazy\" decoding=\"async\" width=\"16\" height=\"16\" src=\"https:\/\/www.internet-beschwerdestelle.de\/wp-content\/uploads\/sites\/11\/2024\/01\/0377-mobile.svg\" alt=\"\" class=\"wp-image-64\" style=\"width:auto;height:100px\"\/><\/a><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><a href=\"https:\/\/www.internet-beschwerdestelle.de\/en\/how-to-submit-your-complaint\/mobile-content\/\">Mobile Content<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#e9eef6;padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<figure class=\"wp-block-image aligncenter size-full is-resized wp-duotone-1c3f4d-ffa96b-8\"><a href=\"https:\/\/www.internet-beschwerdestelle.de\/en\/how-to-submit-your-complaint\/miscellaneous-complaints\/\"><img loading=\"lazy\" decoding=\"async\" width=\"16\" height=\"16\" src=\"https:\/\/www.internet-beschwerdestelle.de\/wp-content\/uploads\/sites\/11\/2024\/01\/1085-stack-plus.svg\" alt=\"\" class=\"wp-image-66\" style=\"width:auto;height:100px\"\/><\/a><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><a href=\"https:\/\/www.internet-beschwerdestelle.de\/en\/how-to-submit-your-complaint\/miscellaneous-complaints\/\">Miscellaneous<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-large-font-size\">&#8220;DOs and DON&#8217;Ts&#8221; when encountering CSAM online<\/h2>\n\n\n\n<p style=\"font-size:18px\">The creation, possession and dissemination of images of abuse are <strong>punishable under the German Criminal Code<\/strong>. This also applies to attempts to <strong>preserve evidence by private individuals<\/strong>. <\/p>\n\n\n\n<p style=\"font-size:18px\">However, you can help to ensure that action is taken against depictions of abuse. In our concise <a href=\"https:\/\/www.internet-beschwerdestelle.de\/wp-content\/uploads\/sites\/11\/2024\/01\/2023_Factsheet_Dos-and-Donts_en.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">factsheet<\/a>, we explain what you can do and what you should bear in mind. <\/p>\n<\/div>\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-large-font-size\" style=\"margin-top:var(--wp--preset--spacing--60);margin-bottom:0\">About us<\/h2>\n\n\n\n<p style=\"font-size:18px\">The portal <em>www.internet-beschwerdestelle.de<\/em> is a joint initiative of the Freiwillige Selbstkontrolle Multimedia-Diensteanbieter (FSM e.V.) and eco &#8211; Verband der Internetwirtschaft e.V. Both organisations have their own hotlines and divide the reports received via this site according to <a href=\"https:\/\/www.internet-beschwerdestelle.de\/en\/how-to-submit-your-complaint\/\">their specific remits<\/a>.<\/p>\n\n\n\n<p style=\"font-size:18px\">As part of the German Safer Internet Centre, the work of eco and FSM is co-financed by the European Union through the Digital Europe Programme.<\/p>\n<\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-45c10ec9 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--60);margin-bottom:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-large-font-size\">Complaints Procedure<\/h2>\n\n\n\n<p style=\"font-size:18px\">More information on how a complaint is processed can be found in the <a href=\"https:\/\/www.internet-beschwerdestelle.de\/en\/how-to-submit-your-complaint\/\">Rules of Procedure<\/a>.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-large-font-size\">Data Protection Guidelines<\/h2>\n\n\n\n<p style=\"font-size:18px\">Information on the recording and use of personal data can be found here: <a href=\"https:\/\/www.internet-beschwerdestelle.de\/en\/general-privacy-policy\/\">Data Protection Guidelines<\/a>.<br\/> <\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Together against illegal content online! Users may come across content on the internet that is problematic for children. This includes pornography, depictions of abuse, violence and hate speech. Much of this content is not only disturbing for young people, it can even be a criminal offence. The operators of the&#8230;<a class=\"eco-loop-button\" href=\"https:\/\/www.internet-beschwerdestelle.de\/en\/\">Read More<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Home - internet-beschwerdestelle.de<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.internet-beschwerdestelle.de\/en\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Home - internet-beschwerdestelle.de\" \/>\n<meta property=\"og:description\" content=\"Together against illegal content online! Users may come across content on the internet that is problematic for children. This includes pornography, depictions of abuse, violence and hate speech. Much of this content is not only disturbing for young people, it can even be a criminal offence. 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