Communication is a basic need of children and young people in the Internet. They want to interact. And when they do so, the real and virtual worlds often merge. The conversation with friends from school will, for example, be continued and intensified in the evening on social networks or messenger applications.
The current first choice is messenger apps. The best-known of these is WhatsApp, and has, up to a point, replaced the writing of sms messages. This is above all due to it being free. With this, direct messages can be sent to specific individuals or to groups.
In some cases, the service is used as a means of cyber bullying or to establish unwanted contact. Here, parents should above all speak openly with their children about contacts in messenger programs, and explain the possibilities for blocking and making complaints.