Together against illegal content online!

Welcome to internet-beschwerdestelle.de, a joint project of the German Association for Voluntary Self-Regulation of Digital Media service providers (FSM e.V.) and eco - Association of the Internet Industry.

FSM and eco operate the internet-beschwerdestelle.de portal as a partner project of two separate hotlines, each with a specific remit within the project.


eco und FSM unterstützen auch in diesem Jahr den von der Europäischen Union initiierten Aktionstag für mehr Sicherheit im Internet. Zum Safer Internet Day veröffentlichen wir ein Online-Factsheet, das die positiven Möglichkeiten des Internets in den Vordergrund stellt und Hinweise für ein respekt- und verantwortungsvolles Onlineverhalten gibt. 

Factsheet Safer Internet Day 2018

Submit a complaint

Have you come across racist statements in a forum? Or have you seen images harmful to young persons on a website? Have you received unwanted emails (spam)?

You can quickly and easily report online content you think might be illegal using our online forms.

Please select the service that you have found illegal content on. You will then be taken directly to the appropriate complaints form.

Rules of Procedure

More information on how a complaint is processed can be found in the Rules of Procedure.

Data Protection Guidelines

Information on the recording and use of personal data can be found here: Data Protection Guidelines.